TORBU operationalizes HEA 1459 across workforce readiness, asset management, utility capability, and regulator-ready reporting.
State of Indiana/HEA 1459 Statewide Oversight
SW
State HEA 1459 Compliance Dashboard
42 utilities · Q2 2026 reporting period · statewide evidence posture
System rule: all four evidence domains must meet minimum completeness thresholds before statewide submission is enabled.
Asset Management
Inventory, condition, criticality, lifecycle plans
74%
9 utilities need evidence
Workforce Readiness
Certification evidence, operational competency, supervisory review
87%
CTAM progression on track
Utility Capability
Technical, managerial, financial, legal
69%
Capability attestations incomplete
Regulatory Reporting
Submission status and audit readiness
31 / 42
reports ready
Utility selected: domain-level gaps and required actions are loaded from current evidence records.
Covered Utility Compliance
Balanced view across assets, workforce, capability, and reporting
UtilityAsset MgmtWorkforceCapabilityReport StatusRisk
Indianapolis Water Co.
Central · 312 operators
72%88%70%In ProgressMedium
Fort Wayne Utilities
Northeast
91%93%86%ReadyLow
South Bend Public Works
North
48%61%52%GapHigh
Bloomington Utilities
South-Central
82%84%75%DraftMedium
Statewide HEA Readiness
78.4%
Composite evidence readiness
Utilities at risk11 of 42
Asset reports dueJune 30
Capability gaps16 open
System Boundary

HEA 1459 remains the governing profile. CTAM supplies the workforce methodology inside that broader compliance record.

State of Indiana/Utilities/Indianapolis Water Co. · HEA 1459 Profile
SW
Utility HEA 1459 Compliance Profile
Indianapolis Water Co. · evidence domains, gaps, owners, and next actions
Hub view · Drill into any evidence domain below
Submission locked: each domain must satisfy evidence completeness thresholds before the HEA report can be finalized.
Asset Management
72%
Inventory complete · criticality gap
Workforce Readiness
88%
3 cohorts · 12 renewals at risk
Utility Capability
70%
financial attestation missing
Regulatory Reporting
Draft
6 evidence gaps remain
Required Actions
Open gaps before HEA report submission
DomainGapOwnerDueAction
Asset ManagementCriticality scores missing for 18 high-priority assetsAsset ManagerMay 18Review
Workforce12 operators not compliant · 26 CTAM actions pendingR. PatelMay 20Review
CapabilityFinancial capability attestation incompleteFinance DirectorMay 22Collect
ReportingFinal HEA report not generatedCompliance LeadJune 30Draft
Utility Composite
75%
Not ready for submission
Open evidence gaps6
Assigned owners4
Next deadlineMay 18
Indianapolis Water Co./Asset Management Evidence
AM
Asset Management Evidence
Inventory, condition, criticality, lifecycle planning, and capital linkage
Asset evidence threshold active: inventory, condition, criticality, and capital linkage must support the HEA submission.
Inventory
96%
complete
Condition Coverage
81%
latest inspections loaded
Criticality
64%
18 high-priority gaps
Capital Linkage
70%
CIP linkage in progress
Asset Evidence Register
Evidence completeness flows into the utility HEA profile
Asset IDTypeConditionCriticalityLast InspectionReplacement WindowEvidence
WM-1048
North Main
Water MainFairHighApr 08, 20262027–2029Criticality Gap
PS-22
Eastside Station
Pump StationGoodMediumMar 14, 20262031–2033Complete
V-8821
District 4
ValvePoorHighJan 21, 20262026–2027Needs Review
LSL-441
Service Line
Lead Service LineReplaceHighFeb 11, 20262026CIP Linked
Indianapolis Water Co./Workforce Readiness · CTAM Operational Infrastructure
RP
Workforce Readiness · CTAM Operational Infrastructure
Cohorts, operational competencies, field evidence, certification lifecycle, and PWAM authority
Workforce competency is linked to operating evidence: CTAM methods must be applied to inspection, condition, risk, lifecycle, and capital-planning records.
CTAM Methodology Applied to Utility Operations
Each CTAM element produces a specific operational evidence record.
CTAM Methodology
Operational Application
Evidence Created
Program: CTAM Certification
Statewide workforce readiness standard
Utility-level certification posture
Module: CTAM-100 Risk Management
Risk scoring on real pipe segments
LoF × CoF calculation tied to WM-1048
Lesson: Condition / Criticality
Inspection methods applied to field evidence
GIS, CCTV, photos, defect notes, condition score
Assessment: Server-side scored
Competency verified before certification credit
Pass/fail, timestamp, instructor, deployment record
Credential: AWAM / PWAM support
Certification lifecycle and renewal oversight
PDHs, expiration windows, reviewer authority chain
Certified Coverage
88%
274 of 312 operators current
Active CTAM Cohorts
3
Muncie · Indy · Bloomington
Renewal Exposure
12
certifications due in 90 days
Authorized Reviewers
14
Class IV / PWAM authority chain
CTAM Operational Competency Map
Operational competencies mapped to utility asset-management functions
CTAM-200 · InventoryAsset registry, GIS reference, system boundaries
CTAM-200 · ConditionInspection methods, defect coding, field scoring
CTAM-100 · RiskLoF × CoF, criticality ranking, prioritization
CTAM-300 · LifecycleReplacement window, rehabilitation strategy
CTAM-400 · CIPCapital planning, funding, affordability link
AWAM / PWAMPDHs, expiration, continuing education
Active CTAM Deployments
Each cohort is tied to a utility, instructor, deployment configuration, and evidence record
CohortUtility / SiteInstructorParticipantsOperational FocusStatus
Spring 2026
CTAM-100
City of Muncie Water Dept.R. Thompson, PE12Risk ManagementActive · 65%
Q2 2026
CTAM-300
Indianapolis Water Co.R. Patel34Criticality + CIPGate Review
Q2 2026
CTAM-200
Bloomington UtilitiesD. Reeves18Condition AssessmentComplete
Operator Certification Lifecycle
Active status, PDHs, renewal windows, and AWAM/PWAM support
OperatorCredential TrackCurrent CTAMPDHsRenewalRisk
J. Martinez
Muncie · Participant
AWAM CandidateCTAM-100 Pass8 / 242028Current
Marcus Chen
Indianapolis · Operator
AWAM CandidateCTAM-30018 / 24Aug 202690-day window
L. Carter
Indianapolis · Field Lead
PWAM SupportCTAM-40022 / 24Jun 2026Renewal exposure
Workforce Evidence Readiness
88%
Certification + renewal posture
Active cohorts3
Renewal risk12
PWAM reviews4 pending
Field Evidence Linkage
CCTVInspection clip linked to pipe segment WM-1048Loaded
GISAsset location validated against utility map layerMatched
PhotoValve defect image attached to condition scoreReview
RehabRecommendation feeds lifecycle/CIP exercisePending
PWAM / Senior Reviewer AuthorityHigh-risk evidence, renewal exceptions, and Class IV escalations require an authorized reviewer before the record enters the HEA submission chain.
Indianapolis Water Co./Workforce Readiness/CTAM → Operations Drill-Down
JM
CTAM Operations Workflow
Cohort activation, competency completion, field evidence linkage, and authorized review
Workflow locked: CTAM methodology must produce validated utility evidence before the record can enter authorized review.
1. Utility ProfileWorkforce evidence gap identified in the HEA 1459 hub.
2. CohortActivate CTAM-100 · Muncie Spring 2026.
3. CompetencyComplete risk methodology and assessment.
4. EvidenceApply methodology to asset WM-1048.
5. ReviewAuthorized reviewer validates evidence.
6. HEA RecordVerified evidence updates the submission package.
Participant Role
J. Martinez
Views CTAM content, acknowledges discussion, completes assessment, and applies risk scoring to a field scenario.
Instructor Role
R. Thompson, PE
Configures the cohort, locks deployment metadata, and confirms the local utility context before activation.
Reviewer Role
PWAM / Class IV Authority
Validates that methodology, asset evidence, and completion records are sufficient before HEA submission.
Cohort Activation
Deployment metadata must be complete before participants can access competency records.
Active · 65%
Cohort
User Action
Operational Context
CTAM-100 · Risk Management
Open competency unit
City of Muncie Water Dept. · Spring 2026
Instructor configuration
Locked before activation
R. Thompson, PE · 12 participants · HEA reference
Participant progress
3 of 6 evidence steps complete
Completion tracked against deployment record
Competency Completion
The CTAM structure remains versioned and locked while completion evidence is recorded.
Version locked
CTAM-100 · Risk Management Competency
Evidence step 4 of 6 · Methodology

Risk Management in Buried Asset Systems

Risk management means identifying, assessing, and prioritizing potential infrastructure failures, then acting to reduce their likelihood or impact.

Risk = Likelihood of Failure × Consequence of Failure
System action: completion event recorded automatically
Server-side Assessment
Question 3 of 8

Segment A has 30% failure probability and consequence score 8. Segment B has 15% probability and consequence score 12. Which segment should be prioritized?

A
Segment A because probability is higher.
B
Segment B because consequence is higher.
D
Segment A · 2.40 vs. Segment B · 1.80.
Score: 88% · Pass · locked to participant record
Operational Evidence Application
The completed competency updates asset evidence, risk posture, and HEA readiness.
Evidence package ready
CTAM Methodology
User / System Action
Utility Evidence Created
→Risk Management
Operator calculates LoF × CoF
WM-1048 criticality score updated
→Condition Assessment
Inspection evidence attached
CCTV clip + field photo linked to asset
→Lifecycle Planning
Replacement window selected
2027–2029 rehab recommendation
→CIP Alignment
High-risk asset enters review queue
Capital plan linkage flagged for HEA package
User Outcome
1
CTAM completion creates a verified operating record
ParticipantJ. Martinez
Assessment88% pass
Asset linkedWM-1048
Workflow Status

Cohort active. Assessment locked. Field evidence attached. Evidence package ready for authorized review.

Publish Gate Status
✓ Instructor: R. Thompson, PE
✓ Location: City of Muncie Water Dept.
✓ Class size: 12 participants
✓ Compliance reference: HEA 1459 workforce readiness
✓ Local scenario: WM-1048 risk prioritization
Evidence Effect

Completion updates workforce readiness, asset criticality evidence, renewal posture, and HEA submission readiness.

System RuleMethodology must be completed, applied, and reviewed before evidence enters the HEA submission chain.
Supervisor View/Authorized Review Queue
RP
Authorized Review Queue
PWAM-style authority checks across CTAM completion, field evidence, renewal exposure, and asset-criticality decisions
Review locked: role, jurisdiction, certification status, evidence package, and reviewer authority must validate before the record enters the HEA submission chain.
CTAM Completion Reviews
26
Field Evidence Validations
18
Renewal / PDH Exceptions
12
J. Martinez PWAM REVIEW
City of Muncie · CTAM-100 completion · AWAM candidate
Risk Management Assessment + field scenario
Submitted Apr 14, 2026 at 2:47 PM
88% · Pass
Server-side score
Today
▼

Evidence Package

Slides viewed6 of 6
DiscussionAcknowledged
Assessment88% · Pass · locked
Instructor configLocked pre-activation
Field linkWM-1048 · GIS + CCTV
DeploymentMuncie · Spring 2026

Authority Basis

ReviewerR. Patel
CredentialCTAM Class IV / PWAM reviewer
JurisdictionIndiana
Authority statusActive
Record effectHEA workforce evidence
EscalationNot required
WM-1048 · North Main
Field evidence · CCTV + criticality score
High-priority asset validation tied to CTAM risk method
PWAM Review
May 18
▶
L. Carter Renewal Exception
PWAM support · PDH shortfall
2 PDHs missing before June renewal
Renewal Risk
Jun 01
▶
Financial Capability Attestation
Utility Capability · finance director
Annual capability evidence
Collect
May 22
▶
Indianapolis Water Co./Regulator-Ready HEA 1459 Record
SW
HEA 1459 Compliance Record
Structured evidence compiled from asset, workforce, capability, CTAM/PWAM authority, and review workflows
Current drill-down: Workforce Readiness · CTAM operationalized
Record Number
HEA-1459-IWC-2026-Q2
HEA 1459 · Utility Compliance Record
Indianapolis Water Co. · HEA 1459 Submission Package · CTAM Workforce Evidence Drill-Down

A. Asset Management Compliance Evidence

Inventory Coverage
96% complete · GIS references attached
Field Evidence
CCTV, field photo, inspection history, and condition scores linked to assets
Criticality Ranking
Risk methodology applied · 18 high-priority gaps assigned
Capital Linkage
70% linked to lifecycle plan / CIP replacement windows

B. Workforce Readiness · CTAM Evidence

CTAM Coverage
312 operators tracked · 88% certified · 3 active cohorts
Operational Competencies
Inventory, condition assessment, risk scoring, lifecycle planning, CIP alignment
Publish Gate
Instructor, location, date, class size, local asset context, and HEA reference locked before activation
Assessment Record
J. Martinez · CTAM-100 Risk Management · 88% pass · server-side score · responses locked
Credential Lifecycle
AWAM/PWAM support · PDHs tracked · 12 renewal exposures flagged

C. Authority / PWAM Review

Reviewer
R. Patel · CTAM Class IV / PWAM reviewer · authority active
Authority Check
Role, jurisdiction, credential status, evidence package, and escalation logic verified
Decision
Attested · workforce evidence entered HEA submission chain

D. Utility Capability Evidence

Technical
Operating procedures and qualified roles recorded
Managerial
Responsible officials and authority structure recorded
Financial
Attestation pending · assigned to Finance Director

E. Chain of Custody

Apr 14 09:00
R. Thompson
Publish Gate configured for Muncie CTAM-100 cohort
Apr 14 14:47
J. Martinez
Risk Management assessment submitted · 88% pass
May 04 09:12
Asset Mgr
WM-1048 field evidence linked to criticality exercise
May 04 10:28
R. Patel
PWAM-style authority review attested workforce evidence
May 04 10:31
TORBU
Generated HEA 1459 compliance record
HEA 1459 Compliance Mapping
Asset plan → Inventory, field evidence, condition, criticality recorded
Workforce readiness → CTAM competencies, cohorts, scores, renewals tracked
Utility capability → Technical, managerial, financial evidence captured
Prerequisites → Publish Gate blocks incomplete deployment
Authorized review → PWAM / Class IV reviewer authority verified
Audit trail → Chain of custody preserved
Regulator output → HEA report generated automatically

HEA 1459 SUBMISSION PACKAGE

Indianapolis Water Co. · Q2 2026
Evidence Summary
Asset Mgmt
Inventory, field evidence, condition, criticality, lifecycle plan
Workforce
CTAM cohorts, assessment, certification, renewal exposure
Authority
PWAM / Class IV reviewer attestation
Capability
Technical, managerial, financial, legal
Certification
Record
Generated from TORBU chain of custody
Authorized Utility Official
Submission Authority
Regulatory Reviewer
Receipt / Review